Services
AIIntegration
Practical automation for the parts of the business that need it. Early projects underway.
There’s a lot of noise about AI and not much of it is useful to a business with twelve staff and a full inbox.
What is useful: a quoting process that doesn’t take an afternoon, a website you can update by describing the change, customer enquiries that get answered at 11pm. Specific problems, solved with tools that already exist.
We’re taking on early projects in this area now. If you’ve got a process that eats time and you suspect it shouldn’t, it’s worth a conversation.
Why it matters
The maths is simple
Every hour spent on work a system could handle is an hour not spent on the work only you can do. That adds up faster than most businesses realise.
Time back
The average small business loses hours a week to repetitive admin: quoting, data entry, chasing, answering the same questions. Automate the predictable parts and that time comes back, every week, permanently.
Money saved
A process that takes a staff member two hours a day costs you around ten hours of wages a week. A system that does it in minutes pays for itself in weeks, then keeps paying. This isn't a cost: it's a cost you're already carrying, made visible.
Nothing dropped
Systems don't forget to follow up, don't miss an enquiry at 11pm, and don't take annual leave. The work that falls through the cracks when everyone's busy is exactly the work automation handles best.
Included
What's included
Process automation
Identifying the repetitive work in your business and building something that handles it. Quoting, scheduling, follow-ups, data entry.
AI-editable websites
Sites built so content updates happen by description rather than by wrestling a page builder. This site works that way: new projects are added by writing a brief, not by dragging blocks around.
Customer-facing tools
Chat assistants and enquiry handling trained on your actual business, not a generic bot that frustrates people into calling anyway.
Content workflows
Systems that help produce social content, product descriptions, or copy at volume while keeping it on brand.
In practice
What this looks like
Not theory. The kind of thing we can actually build, using tools that already exist.
The quote that used to take an afternoon
A builder feeds in the job details and gets a formatted, on-brand quote back in minutes instead of spending half a day on it. Multiply that across every quote in a week.
The website you update by asking
Instead of logging into a page builder and wrestling with layouts, you describe the change, "add this month's special to the homepage," and it's done. This very site works that way.
The enquiry that gets answered at midnight
A chat assistant trained on your actual business handles the common questions, hours, pricing, availability, so a lead landing at 11pm gets a useful answer instead of waiting until Monday, by which point they've called someone else.
The content that used to eat a day a week
Social captions, product descriptions, first drafts of copy: produced at volume, in your brand voice, from a system that knows your tone. You edit and approve rather than starting from a blank page.
Process
How it works
01
Audit
We look at where time actually goes. The obvious candidate isn't always the right one.
02
Scope
What's worth automating, what isn't, and what it costs. Some processes should stay manual.
03
Build
Built and tested against real cases before it touches anything live.
04
Handover
Documented and trained, so it doesn't become something only we understand.
Packages
Where to start
Every business is different, so every build is scoped to what you actually need. These are the three shapes most projects take.
Starter
One process, automated.
For a business with a single obvious time-sink, quoting, enquiries, follow-ups, that they want handled properly.
- One process automated end to end
- Built, tested and documented
- Training so your team can run it
Best for: testing the water with the process that annoys you most.THE QUOTING AND ENQUIRY LOAD THAT EATS YOUR WEEKSTUDIOS LOSING TIME BEFORE THE WORK EVEN STARTSSTORES ANSWERING THE SAME QUESTIONS ALL DAYPRACTICES LOSING TIME TO ONBOARDING AND CHASINGTEAMS LOSING LEADS TO SLOW FOLLOW-UPOPERATIONS FIELDING THE SAME UPDATE REQUESTSVENUES BURIED IN BOOKING ADMINPRACTICES LOSING TIME TO SCHEDULING ADMINTRADES LOSING JOBS TO SLOW QUOTESAGENTS LOSING LEADS BETWEEN LISTINGS
Growth
Multiple systems, working together.
For a business ready to automate several processes and connect them: the quote flows into the follow-up flows into the CRM.
- Multiple processes automated and connected
- A customer-facing tool (chat assistant or enquiry handler)
- Ongoing adjustments as the business changes
Best for: businesses feeling the ceiling of manual work.FIRMS DROWNING IN PAPERWORK AND STATUS UPDATESSTUDIOS BUSY ENOUGH THAT ADMIN IS THE BOTTLENECKSTORES READY TO CONNECT THE MOVING PARTSPRACTICES WHERE THE PAPERWORK IS THE JOBTEAMS READY TO SYSTEMISE THE PIPELINEOPERATIONS READY TO CONNECT THE DATAVENUES READY TO CONNECT THE GUEST JOURNEYPRACTICES READY TO CONNECT INTAKE AND CARETRADES READY TO SYSTEMISE THE RUN SHEETAGENTS READY TO SYSTEMISE THE PIPELINE
Partner
We run it with you.
For a business that wants AI woven through the operation and a partner maintaining and improving it over time.
- Full automation across the business
- AI-editable website included
- Content workflows set up and running
- Ongoing management, monitoring and optimisation
Best for: businesses treating this as infrastructure, not a one-off.FIRMS TREATING THIS AS OPERATIONAL INFRASTRUCTURESTUDIOS BUILDING AI INTO HOW THEY RUNSTORES RUNNING AI ACROSS THE OPERATIONFIRMS BUILDING AI INTO THEIR SERVICETEAMS RUNNING AI ACROSS THE FUNNELOPERATIONS RUNNING ON AIVENUES RUNNING AI ACROSS THE FLOORPRACTICES BUILDING AI INTO CARETRADES RUNNING AI ACROSS THE BUSINESSAGENCIES RUNNING AI ACROSS THE BUSINESS
Not sure which fits? That's what the first conversation is for. We'll tell you what's worth automating and what isn't. Sometimes the answer is less than you'd expect.
FAQ
Common questions
What kind of things can you automate?
The repetitive work that eats time: quoting, scheduling, follow-ups, data entry, answering the same customer questions, producing content at volume. If a process in your business is predictable and takes time it shouldn't, it's usually a candidate.
Do I need to be technical to use what you build?
No. We build tools that fit how you already work and hand them over with training and documentation. The whole point is to remove technical friction, not add it: if a solution only we can operate, we've built it wrong.
How much does AI integration cost?
It depends entirely on what you're automating: a single process and a system running across the whole business are very different jobs. We scope each project to what it actually needs and what it's worth, and we'll tell you honestly when something isn't worth automating. You'll get a clear quote before anything starts.
Is this suitable for a small business?
Often especially so. Small teams feel repetitive admin the most, because every hour lost to it is an hour not spent on the actual business. Automating even one time-consuming process can make a real difference to a small operation.